Q. Why should I buy a Premium Care Plan?
A. Simply put, to protect your investment. With a Premium Care Plan, you can avoid unexpected repairs in the event your product fails outside of the original manufacturer’s warranty.
Q. Once coverage is purchased, how long will it take to receive the actual LG Premium Care Plan?
A. If you provide a valid email address, we will send a copy of your plan via email within 7-10 business days after purchase. If you do not provide an email address your Premium Care Plan contract will arrive via USPS within 20 business days from your date of purchase.
Q. Does the product need to be inspected before it can be covered?
A. No inspection of the product is required.
Q. What happens if I sell my product or purchase a new one before the Premium Care plan expires?
A. If you sell your product, you can transfer the Premium Care Plan to the new owner. Just send notice of the transfer to LG Premium Care Plan, 650 Missouri Avenue, Jeffersonville, IN 47130 and we will update our records. Furthermore, if you do purchase a new product before your plan expires, you can receive a pro-rated refund for the remaining time left on your LG Premium Care Plan.